Community Issues

No More Slogans on Port Authority Buses

Riders complained that "Let's Go Pens"-type banners prevented them from reading the route a bus was taking.

The Port Authority of Allegheny County is getting rid of sports slogans and civic pride banners on their buses. These are the messages like "Let's Go Pens" or "Pittsburgh Strong" that rotate with the bus route and destination on a bus' digital display. The Pittsburgh Post-Gazette reports that the slogans will be gone by mid-March.

It's not that the staff at the county's transit agency aren't community boosters or sports fans. CEO Katharine Eagan Kelleman tells the P-G they simply got too many complaints from riders who said they couldn't tell if a bus was the route they wanted because the display had a slogan instead of info on where the bus was headed.

"The point of the banner is to tell people where the bus is going, so that's what we're going to do." Port Authority CEO Katharine Eagan Kelleman

After the switch, the authority's 720 buses will have only the bus route or destination on the digital display. This is the latest step in Kellman's effort to improve the agency's rider experience. If you'd like to send them a suggestion, complaint or general feedback, click here .

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