Everyday Heroes

How An Officer Came To The Rescue Of An Upset Woman At The DMV

Hint: his knowledge of American Sign Language saved the day

After receiving a call about a disturbance at a Department of Motor Vehicles office in Los Angeles, CA, Officer Randy Rodriguez jumped in his squad car and rushed to the scene.

When he arrived to the DMV he saw a woman at the counter who was visibly distraught. She was trying to communicate with the clerk using American Sign Language, but nobody in the office could understand what she was saying.

Without hesitation, Rodriguez stepped in and started signing with the woman. He found out that she was there to apply for a new identification card, a relatively easy and common procedure at the DMV.

(Source: CHP Facebook )

The woman was relieved when she was able to communicate with Rodriguez and she completed the forms for her new ID. When it came time to pay the fee, and the woman came up a few dollars short, Rodriguez quickly agreed to cover the rest of the cost for her.

In a beautiful exchange, the woman signed thank you and smiled warmly at the officer.

CHP Headquarters shared the Los Angeles office's video on Twitter and wrote that Rodriguez "is proof that CHP officers are willing to go above and beyond the call of duty, and that the women and men of this Department truly are a part of the community in which they serve."

Likes and comments started pouring in from people all over the country.

"Beautiful, everyone deserves to be treated with respect," one user wrote. "This officer deserves the positive recognition."

Another responded: "Now THIS is what interactions with police look like when they truly 'protect and serve'."

Thanks to the kindness and quick action of Officer Rodriquez who was able to help the woman and calm a tense situation.

How can you start something good?
The Conversation
More stories you may love

How Saving A Church Is Saving Lives Too

A couple bought an abandoned church and turned it into a community center. What they've created is so much bigger.

They're Saluting Our Veterans Every Day of the Year

Meet the Pittsburghers who are making sure our returning vets have jobs, homes and food, and find out how you can help.

How Goats And The Volunteers Who Love Them Are Saving A Popular Park

They're keeping invasive plants from taking over Pittsburgh's Frick Park by doing what comes naturally. For the goats at least!

Our Mission
Have you ever felt like there's just too much bad news? Ever felt like the world is hopeless, and you're helpless to do anything about it? We did too. That's why we created Sparkt™.
At Sparkt™, we tell powerful stories about great people making a difference in their communities, and we show you how you can make a difference too. Join us, and together, let's #StartSomethingGood!
Sparkt Newsletter
Get positive, uplifting stories in your inbox
Follow Us on Social Media
Download the Mobile App
Sparkt™ is a Rabble Holdings, Inc. Media Brand. © 2020 Rabble Holdings, Inc. All Rights Reserved.